A skill assessment and training for Vermont and New Hampshire
Counselors
It is estimated that people screen out or misunderstand the
intended meaning or purpose of a message in over 70 percent of
communications, making listening the biggest contributing factor
to miscommunication.
Listening is more than hearing. It is the ability to receive,
attend to, interpret, and respond to verbal messages and other
cues, like body language, in ways that are appropriate to the
purpose.
This workshop focuses on helping participants increase their
communication effectiveness by identifying their natural
listening approach, then understanding when their most natural
listening approach may not be appropriate, and how to adopt
another approach for more successful communication.
Note: participants will complete Inscape's Personal
Listening Profile as part of this 6 hour workshop.
Highlights
- Understand the importance of effective listening skills.
- Determine which “communication killers” are hampering
your listening effectiveness.
- Describe five Listening Approaches, including the focus,
motivation, and behavioral indicators of each approach.
- Discover your natural Listening Approach.
- Identify appropriate uses of each of the five Listening
Approaches.
- Practice techniques that will enhance your listening skills
and improve your communications.
Presenter: G.
Scott Graham, MS, LADC, CCS
Date: Friday March 28 2008 Time: 9:00 AM—4:30 PM
Location
Community College of Vermont
Upper Valley Site
145 Billings Farm Road
Wilder, Vermont
Directions
From I-91: Take Exit 13 (Norwich/Hanover exit) to Route 5 South. Travel approximately 1.7 miles and turn left onto Billings Farm Rd, opposite the Dotham Brook Elementary School. Turn right at the first driveway, just 1/10 of a mile. CCV is the large yellow building ahead of you.
Training Fees: $60 includes
continental breakfast. 2 or more people from the same agency,
receive a 20% discount.
Listening Profile: $31
includes online assessment and 16-page report with individualized
recommendations. To preview a sample Listening Profile
Report, click here.
To view a research report documenting validity and reliability of
the Listening Profile, click
here.
Register:
 |
Register
online via secure connection with your VISA /
MasterCard or generate an invoice. |
 |
|
